Theatre Royal Haymarket Limited

Customer Case Study

Long-term service

Theatre Royal Haymarket Limited
John Lawrie – Financial Director

The Theatre Royal Haymarket were looking to update their payment facilities and improve their terms to enable them to provide a better customer experience. They were nervous about the whole exercise due to the way they were treated in the past.

John Lawrie wrote.

“I’m glad to have an opportunity to testify to the way in which Acceptcards has benefited Theatre Royal Haymarket Limited – not only do we feel that we are dealing with an organisation with no axe to grind other than to find the most appropriate solution for our business, whether advising on hand-held terminals or selecting the best mix of rates for our bulk card – processing work.

Having been through the exercise on a few occasions we weren’t looking forward to approaching it again, but they were a great help in the analysis of data and provided a welcome buffer between us and the clearer.

Any questions or snags have been dealt with most efficiently and it was particularly gratifying to find acceptcards alerting us recently to further savings which changing legislation had made available meaning since working with them we have enjoyed a saving of £11,400 per annum.

I’d be happy to recommend any business to talk to Acceptcards – we have achieved substantial savings and the experience has been pleasant – not
something I am often able to write!”