Branching Out Florist

Case Study – Word of mouth plants a seed

Branching Out Florist
Wallingford
Bryony Thatcher – Owner

When a customer who was paying by card for their bouquet of flowers said she should get in touch with Acceptcards to reduce cost she wasn’t sure as she thought she was already on the best deal.

Bryony said

“I cannot recommend these guys enough. Accept Cards and in particular, Sue Mackrill went above and beyond to help me with a switch to a cheaper rate when accepting card payments in my shop and on my website, I’ve had a
high street business now for over 19 years and have been lead to believe I had a good deal with other providers, who usually send salespeople in to do deals face to face – the pressure of signing contracts when not fully
understanding has bound me into contracts that haven’t been suitable for me and my business.

Accept cards are different, they spoke with me last year after a customer of mine recommended them. They checked out my existing contracts and advised when was best to make the switch. I always get nervous switching providers, it’s not my expertise! But I trusted that Sue and her team would find me the best deal and take all the jargon and hassle out of switching.Seamless, professional and friendly. Honestly can’t thank them enough for all the time and work they have put in to sort this all for me.

It was an easy transition on my part, Always on hand for a chat if I have any questions too. Thank you, Sue!,”