Here at acceptcards®, we take immense pride in helping businesses navigate the often-complex world of payments. Sometimes, the greatest validation comes not from the accolades we receive from our partners (although we do love that 😁), but from the direct impact we have on their clients.
Recently, Jason, Director at The Clearance Zone who we had the pleasure of working with, shared his experience of working with
acceptcards®. His kind words perfectly capture the essence of what we strive for every single day.
From Shock to Relief
Jason’s story began with a concerning development – his payments company instructed they would be implementing a rolling reserve, essentially holding onto a portion of his funds. This unexpected hurdle could have significantly disrupted his cash flow and day-to-day operations.
“We didn’t know where to turn,” Jason said. Thankfully, Jason’s Relationship Manager at Metro Bank connected him with us as we have been the bank’s payment partner since 2014.
Taking Control of the Situation
Enter Jenny, one of our dedicated consultants. Jenny took the time to understand Jason’s needs and their business model, including how they accepted payments across multiple channels. With this in-depth understanding, Jenny was able to craft a solution tailored specifically to The Clearance Zone needs.
Beyond Solving a Problem
The results speak for themselves. Not only did we successfully address the rolling reserve issue, but Jenny also secured them significantly lower processing rates. This translates to real savings that can be reinvested back into The Clearance Zone.
A Lasting Impact
Jason’s story is a testament to the power of personalised service and a deep understanding of our clients’ needs. It’s a reminder that our partner network is a strength, together we not only solve problems we forge lasting relationships built on trust and mutual success.
Jason, thank you for your kind words. Your feedback is what fuels our passion to keep exceeding expectations and delivering exceptional service.
Do you have a similar story about how Acceptcards helped your business? We’d love to hear from you! Share your comments below.
